Yes. According to Boulevard Bylaw No. 4760: “The owner or occupant of any property abutting a boulevard shall be responsible for the general care and maintenance of such boulevard area including cutting grass, keeping clear of weeds and litter, and maintaining a neat appearance. This same responsibility applies to the area abutting a lane or alley.”

There are several options for contacting Bylaw Enforcement:

• Call Bylaw Enforcement at (306) 694-4553
• Make a submission to the Report an Issue feature on the free City of Moose Jaw app or at moosejaw.ca/report-an-issue
• Email bylaw@moosejaw.ca

These concerns relate to the Traffic Bylaw, which is enforced by the Moose Jaw Police Service. Call the Police non-emergency number: 306-694-7600.

This is a civil matter between you and your neighbour.

All noise complaints, including barking dogs, are handled by the Moose Jaw Police Service. Call the Police non-emergency number: 306-694-7600.

Unless the drainage issue has a broader impact on the surrounding neighbourhood, this is considered a private nuisance matter. It’s advisable for neighbours to engage in respectful, constructive dialogue to resolve the issue collaboratively.

Complete forms at City Hall or the Moose Jaw Humane Society.

Contact: Cashiers and Customer Service Supervisor (1st Floor, City Hall) • Email: reception@moosejaw.ca

Executive Committee and City Council meetings are held on the 2nd and 4th Tuesday of each month. If that Tuesday is a Statutory Holiday, the meetings are moved to the following day.

• City Council meetings begin at 4:30 p.m. at City Hall, 2nd Floor, Council Chambers.
• Public Executive Committee meetings are held immediately following the adjournment of City Council, at City Hall, 2nd Floor, Council Chambers.

Find agendas, recordings, and archived meetings at moosejaw.ca/city-council.

Individuals or delegations wishing to address members of City Council must submit a written request to the City Clerk’s Office by 12:00 noon on the Monday prior to the Council meeting they wish to attend. If possible, a full written presentation is preferred. At minimum, include a detailed outline of the issue(s) and a summary of the action(s) being requested of City Council.

An online form is available at moosejaw.ca/city-council/request-to-address.

If the matter is already on the City Council agenda, a written communication must be received by the City Clerk’s Office no later than 10:00 a.m. on the morning of the Council meeting.

The City of Moose Jaw does not have a ward system, so residents may contact any Councillor they choose. For Councillor contact information, visit moosejaw.ca/mayor-and-city-council.

For inquiries about records and information requests, contact the City Clerk’s Office at cclerk@moosejaw.ca. To obtain certain information, you may need to submit a Freedom of Information (FOI) request under LA FOIP (Local Authority Freedom of Information and Protection of Privacy Act). This request requires a $20.00 application fee. Additional fees may apply depending on the volume of records requested. LA FOIP ensures that local authorities are transparent and accountable to the public by providing access to documents and protecting personal information.

From time to time, individuals or commercial entities may feel that damage has been done to their property due to negligence on the City of Moose Jaw’s part. To address claims fairly, the City uses an independent adjudication process.

• Claims under $10,000: An independent insurance adjudicator retained by the City investigates and determines liability.
• Claims over $10,000: The City’s insurance provider adjudicates the claim and makes restitution if the City is found liable.

If you believe the City of Moose Jaw has, by its negligence, caused damage to your property, you can file a claim by writing a letter to the City Comptroller outlining the details of your claim.

Your letter should include:

• What happened
• Where it happened
• When it happened
• Any cost details you have with respect to the remedy
• Your contact name, address, and phone number
• Pictures or other helpful information (optional but recommended)

The claim letter should be signed in ink and mailed or delivered to:
City Comptroller, City Hall, 228 Main Street North, Moose Jaw, SK S6H 3J8

If submitting by email, forward your claim and any pictures to mwhite@moosejaw.ca.

For claim status inquiries, contact the City Comptroller at (306) 694-4501 or mwhite@moosejaw.ca.

1. Claimant writes a claim letter to the City Comptroller (or emails claim and/or pictures to mwhite@moosejaw.ca).
2. A report is prepared by the City department responsible for the alleged damage.
3. The claimant’s letter and City report are forwarded to an independent insurance adjudicator.
4. The independent insurance adjudicator investigates the claim.
5. The adjudicator renders a decision on liability.
6. Payment is made if the City is found liable.

The total claim process takes approximately 4 to 8 weeks.

Contact: City Comptroller (306) 694-4501

Application for water service can be completed over the telephone if there is a signature on file and a deposit is not required. If a signature or renter’s deposit is required, please bring two pieces of government-issued ID and visit in person on the 1st Floor of City Hall. If you are unable to visit City Hall in person, please contact us to discuss alternative arrangements.

Contact: Water Inquiries Desk (306) 694-4410 • Switchboard (306) 694-4400
Email: waterbilling@moosejaw.ca or reception@moosejaw.ca
Location: 1st Floor, City Hall, 228 Main St N, Moose Jaw, SK

Read the numbers from left to right, including all zeros before and after the decimal point.

Example: If your meter reads 00091.00, submit 00091.00.

Most homes and businesses are equipped with a MACH10 Smart Meter that transmits readings electronically for accurate billing. If your property does not have a smart meter and requires manual readings, you can submit a reading using any of the following:

• Call the Water Inquiries Desk: (306) 694-4410 or Switchboard: (306) 694-4400
• Email: waterbilling@moosejaw.ca or reception@moosejaw.ca
• Submit online via the City website at moosejaw.ca/report-a-problem or through the City of Moose Jaw App
• Use the 24-hour Dial-A-Reading line: (306) 694-4560
• Drop off your meter reading at City Hall, 1st Floor, 228 Main St N, Moose Jaw, SK

Your quarterly utility bill includes:

• Water base and consumption fees
• Sewer base and consumption fees
• Recycling fees
• Garbage fees
• Storm Water Utility fees

If you have questions, contact the Water Inquiries Desk at (306) 694-4410 or Switchboard at (306) 694-4400, email waterbilling@moosejaw.ca, or visit moosejaw.ca/utilities.

Applications are available on the City’s website or at City Hall. You can submit your application by mail or in person.

Contact: Water Inquiries Desk (306) 694-4410 • Switchboard (306) 694-4400
Email: waterbilling@moosejaw.ca or reception@moosejaw.ca
More info: moosejaw.ca/utilities

Submit a request to schedule a manual water meter reading, receive a billing adjustment, and have the service shut off at the curb. Note: someone must be present at the property when the water service is turned off.

Contact: Water Inquiries Desk (306) 694-4410 • Switchboard (306) 694-4400
Email: waterbilling@moosejaw.ca or reception@moosejaw.ca

Make application to have a water meter installed at your location.

Contact: Water Inquiries Desk (306) 694-4410 • Switchboard (306) 694-4400
Email: waterbilling@moosejaw.ca or reception@moosejaw.ca

Application can be made online or at City Hall and submitted by mail. If applying after January 1, a payment may be required.

Contact: Water Inquiries Desk (306) 694-4410 • Switchboard (306) 694-4400
Email: reception@moosejaw.ca
Location: 1st Floor, City Hall, 228 Main St N, Moose Jaw, SK

Make application and remit payment at City Hall.

Contact: Water Inquiries Desk (306) 694-4410 • Switchboard (306) 694-4400
Email: waterbilling@moosejaw.ca or reception@moosejaw.ca

Smart Cards can be purchased at City Hall only.

Contact: Cashiers (1st Floor, City Hall)

Visit the City of Moose Jaw Police Station.

Payment may be made at City Hall or online via the City of Moose Jaw parking ticket portal.

Contact: Cashiers (1st Floor, City Hall)

Yearly taxes are due on June 30 each year.

Contact: Taxation Accountant (1st Floor, City Hall) • taxation@moosejaw.ca

No. The Prepayment Notice is based on the previous year’s tax and assessment information to provide a tax estimate for the upcoming year. The actual Tax Notice is billed every June. The Prepayment Notice is no longer sent in the mail — property owners can prepay their previous year’s tax notice levy.

Discount period: The municipal portion discount (1%) is available from January 1 to March 31 each year.

Contact: Taxation Accountant (1st Floor, City Hall) • taxation@moosejaw.ca

Taxes for the year are levied, due, and payable by June 30.

• Amounts paid after June 30 are subject to a current penalty of 1% compounded at the beginning of every month.
• Any current amounts still owing after December 31 become arrears and are subject to a 1.1% penalty compounded at the beginning of every month.

Contact: Taxation Accountant (1st Floor, City Hall) • taxation@moosejaw.ca

Taxable Value × Mill Rate × Mill Rate Factor ÷ 1000 + Base Tax Levy + (Taxable Value × Education Mill Rate ÷ 1000)

Contact: Taxation Accountant (1st Floor, City Hall) • taxation@moosejaw.ca

No. An Assessment Notice shows the assessed and taxable value of the land, building, and improvements on the parcel. It is not a bill.

Contact: Assessment Coordinator (1st Floor, City Hall) • taxation@moosejaw.ca

No. A Supplemental Assessment is the assessed and taxable value of the land, building, and improvements on the parcel as a result of changes not reflected on the Preliminary Assessment. It is not a bill.

Contact: Assessment Coordinator (1st Floor, City Hall) • taxation@moosejaw.ca

The Supplemental Tax Notice is due by December 31.

A Supplemental Assessment and accompanying Tax Notice is only issued if there is a change not reflected on the Preliminary Assessment. The Supplemental Tax Notice covers the specific number of months that the annual Tax Notice does not reflect.

Contact: Assessment Coordinator (1st Floor, City Hall) • taxation@moosejaw.ca

Every parcel within the City of Moose Jaw has a Preliminary Assessment for every year. This is the Assessed and Taxable value for a parcel. You do not receive a Preliminary Assessment Notice unless there has been a change since the previous year. Every fourth year, you receive a Preliminary Assessment due to the province-wide revaluation of property assessments.

Contact: Assessment Coordinator (1st Floor, City Hall) • taxation@moosejaw.ca

The Preliminary Assessment is advertised locally in the Moose Jaw Express and on the City’s website. The assessment roll is open to inspection for 30 days each year (usually around February/March). On revaluation years, the roll is open for 60 days. When the roll is open and an error is determined, an appeal form (with fee) can be completed.

Contact: Assessment Coordinator (1st Floor, City Hall) • taxation@moosejaw.ca

Property assessments are determined by the Saskatchewan Assessment Management Agency (SAMA). If you have concerns, contact SAMA at (306) 694-4425 to book an appointment and review the assessment process.

When the Assessment Roll is open (typically in the spring of each year, as determined by the City’s Finance Department), property owners are able to submit an appeal to the Board of Revision — the quasi-judicial Board that makes decisions on property assessment disputes. Information, including the appeal form, is available at moosejaw.ca/assessment-appeals.

If you are:

• an individual who has suffered personal damage; or
• an insurance adjuster wanting to make a claim on behalf of the insured

Please send a letter to claims@moosejaw.ca as soon as possible after the incident.

To ensure your claim is not delayed, your letter should include:

• What happened
• Where it happened
• When it happened
• Any cost details with respect to the remedy
• Your contact information
• Any pictures or other important details

Additional information on this process can be acquired by contacting claims@moosejaw.ca directly.

As of March 2023, the year-to-date average home price is $227,700. Taxes on an average home would be under $2,000 per year. The City has adopted a Housing Incentive Policy that may include tax exemptions and capital grants. See: Housing Incentives (PDF).

The Zoning District for a given property is indicated on the City’s Zoning District Map. The following link provides an online map tool: Zoning Districts. Note that some recent changes may not be immediately represented on this map. Use the search bar to input a specific civic address and click on the site to identify the assigned zoning district.

The City’s Zoning Bylaw regulates the permitted, discretionary, and prohibited uses within the Zoning District and the development standards (site setbacks, site coverage, building height, etc.) per site. If you are having trouble reading the maps, contact Planning and Development at (306) 694-4443.

Property lines can only be accurately located by a professional surveyor, or by referencing a Surveyors Certificate/Real Property Report. The City does not provide surveying services. You may contact the Community Services Department — Planning and Development Branch to check if we have a Surveyors Certificate/Real Property Report on file for your property. If available, these can be viewed at City Hall.

If you are not the property owner, you will need to provide a signed Authorization to Access Building/Property Information Form by the current property owner in order to view documents within the property file.

Note: Most property lines do not start at the sidewalk or curb. Most properties have a City-owned boulevard between the curb/sidewalk and private property. Property owners are required to maintain any City boulevard adjacent to their property. Permission to landscape or build a fence on City boulevard may be obtained from the Parks & Recreation Department through a Boulevard Treatment Permit.

Building and Development Permits are required, and inspections are performed, to ensure buildings provide the necessary life safety and fire safety requirements. A Development Permit must be approved and issued before a Building Permit can be issued in most cases.

The following table summarizes what projects require a Development Permit and/or a Building Permit:

*A Business License can act as a Development Permit for Change of Use when no other requirements are impacted.

Electronic submission of the application and any supporting documents by email to planning@moosejaw.ca is preferred. Applications can also be submitted in person at City Hall, 3rd Floor, with the Planning and Development Services branch. City Hall is open to the public, 8:30 a.m. – 4:30 p.m.

Please note, the City is currently working on implementing a new e-permitting software system that will coordinate Development and Building Permit Application submissions. Updates will be provided as more information becomes available.

The review duration depends on the complexity of the proposed project and whether a complete application has been submitted. If an application is not deemed complete, this can cause significant delays.

• Residential Projects: Typically 2–3 weeks for initial review
• Multi-Unit Residential / Commercial / Industrial Projects: Generally 3–4 weeks for initial review. Additional documentation, referral, and circulation requirements vary by project type and require additional time.

If the Development Appeals or Discretionary Use process is triggered, the review process is increased to 6–8 weeks. See Development Appeals and Discretionary Use information sheets on the City’s website at moosejaw.ca/planning-and-land-development/document-library.

In most residential areas, the maximum combined coverage of detached accessory buildings on a property is limited to 86.3 m² (900 ft²) total and cannot cover more than 35% of the rear yard area. Total garage and accessory building area must be less than the living area of the house and cannot exceed the maximum overall site coverage (40% or 50% depending on the zoning district).

Before you start planning, you should:

• Obtain a current land title from Information Services Corporation (ISC) at isc.ca and check for any registered interests or easements that may affect placement on the lot
• On ISC imagery, check that legal and physical access exist for the location of the proposed garage
• Contact Sask 1st Call (Call before you dig) to provide line locates for unregistered easements

You may provide a preliminary site plan to the Planning and Development Branch to review the size and location of a proposed garage. Refer to the Detached Garage or Accessory Building Regulations pamphlet for further information.

Most projects require a Development Permit and a Building Permit, typically applied for at the same time.

Change of use is when the land use on a given property changes from one land use classification to another within the meaning of the Zoning Bylaw. A development permit is required for change of use, though in some cases a business license will act as the development permit when a change of occupancy is not involved.

A change of occupancy permit is needed when a building’s occupancy changes from one occupancy classification to another within the meaning of the National Building Code — for example, office space to retail or vice versa. Requirements vary for different types of occupancies and updates or upgrades to the building may be needed to meet these requirements.

Before you start construction, change the use of a property, consider purchasing a property, or start a new business or renovation project — start here with the City of Moose Jaw’s Planning & Development team: moosejaw.ca/starthere.

For example, a change of use permit is needed to change a doctor’s office to a retail store, but not to convert a doctor’s office to an accounting office. A change of use permit is applied for using the Development/Building permit application form and should be accompanied by complete floor plans prepared by a draftsperson.

The City’s Zoning Bylaw regulates the height of fences within different zoning districts.

• Fences in the rear or side yard may be up to 2 m (6.6 ft)
• Fences in the front yard may be up to 1 m (3.3 ft)

Additional restrictions may apply for corner properties. A permit is not required for installation, maintenance, or repair of a fence.

No. All new fences, including replacements or significant repairs to an existing fence higher than allowed by the Zoning Bylaw, must be brought into compliance with the current Zoning Bylaw.

Please contact the Planning Department as early as possible — before renting or purchasing a space. This allows the Planning Department to ensure the zoning and building code requirements can be met for your proposal. Every property has limitations on what can be placed on it or what a space can be used for.

Start here: moosejaw.ca/starthere

ISC (Information Services Corporation) administers the registration and regulation of businesses in Saskatchewan. Steps to register your business can be done through ISC’s website at isc.ca. SK Startup Institute can also assist you through the registration process in person or over the phone.

Moose Jaw Economic Development Services can provide advice and resources when establishing your business. BizPal provides permit and licensing information relating to your specific operation. SK Startup Institute is a great resource that offers business planning support, market research and reports, as well as registration and licensing assistance.

Moose Jaw is a rural service centre supporting a strong agricultural region, transportation/warehousing/distribution, manufacturing, tourism, and aerospace training. Learn more at moosejaw.ca/business-development/target-industries.

Yes. Whether a business is operating from a Moose Jaw address or is based elsewhere but performing a service within Moose Jaw, an annual City of Moose Jaw business license is required. The City’s Business Licensing Bylaw requires anyone carrying out business within the meaning of The Cities Act to obtain a license. Some exceptions are detailed in the Bylaw.

Find more information at moosejaw.ca/business-licensing or call 306-694-4443.

Business licenses are based on projected yearly sales:

• Sales of $50,000 and under: $25.00
• Sales exceeding $50,000: $125.00
• Sales greater than $500,000: $250.00

The City of Moose Jaw has various tax incentive programs including a Commercial/Industrial Tax Phase-In over 5 years based on increased assessment, and a Tax Phase-In based on the creation of full-time jobs. In both programs:

• Year 1: 100% of taxes forgiven
• Year 2: 80% forgiven
• Year 3: 60% forgiven
• Year 4: 40% forgiven
• Year 5: 20% forgiven

Distilleries receive 100% forgiveness for 3 years. See more at moosejaw.ca/business-development/growthincentives.

Moose Jaw is one of the lowest business taxing cities in the province, with taxes determined based on the assessed value of the property the business occupies. Off-site development levies contribute to future capital costs for providing infrastructure and are presently at $53,689, one of the lowest in the province.

The City of Moose Jaw has a significant inventory of both commercial and industrial lands, both serviced and un-serviced.

• Grayson Business Park: Fully serviced lots starting at $197,982 including development levies
• Agri-Food Industrial Park: Serviced land at $200,000 per acre

There is also a large inventory of private commercial and industrial land available at competitive pricing. See: moosejaw.ca/landforsale.

Commercial lease rates vary throughout the City:

• Downtown and older areas: starting as low as $8.00 per square foot
• New strip mall locations on Main Street North and Thatcher Drive East: $20–$27 per square foot
• Industrial rates: starting at $8.00 per square foot

Complete forms at City Hall. Applications are also available online at moosejaw.ca/business-licensing.

Contact: Cashiers and Customer Service Supervisor (1st Floor, City Hall) • licensing@moosejaw.ca

Visit cityofmoosejaw.perfectmind.com and select Create an Account, then complete the on-screen steps. There are mandatory fields including your Date of Birth and Email address. Some programs have age restrictions and an email address is required for an online account.

Once you click Submit, a temporary password will be emailed to you (check junk mail). Once logged in, you can browse and register for programs and drop-in activities.

If you have any questions about your account, call (306) 694-4483 or (306) 694-4560 or email recreation@moosejaw.ca.

Log into your PerfectMind account at cityofmoosejaw.perfectmind.com and select Add Family Member, then follow the prompts. A family account may include up to 2 adults (18+) and up to 4 children (17 and under) living in the same household. Additional children/youth are subject to additional rates.

• Personal customer information
• Memberships and expiry dates
• Password changes
• Ability to add family members
• Invoices and transactions
• Quick links to program and drop-in schedules

• Log into PerfectMind at cityofmoosejaw.perfectmind.com
• Select Invoices
• Choose the appropriate invoice
• A receipt will be emailed to you

If circumstances beyond a participant’s control affect participation, a refund may be issued in accordance with the City of Moose Jaw Recreation Program and Membership Refund Policy at moosejaw.ca/policy-procedures. Administration fees may apply. For eligibility questions, email recreation@moosejaw.ca.

Please email recreation@moosejaw.ca to request removal of a member.

• Log into PerfectMind at cityofmoosejaw.perfectmind.com
• Click Finance
• Fill in: Type, Default box checked, Credit Card Type (Visa & Mastercard only), Credit Card Number, Card Verification Value, Expiry Month, Expiry Year, and Billing Address

• Log into PerfectMind at cityofmoosejaw.perfectmind.com
• Click Finance
• Select the credit card you no longer want to use, click into it, and uncheck the Default box
• Fill in the new card details: Type, Default box checked, Credit Card Type, Credit Card Number, Card Verification Value, Expiry Month, Expiry Year, and Billing Address

• In person: Cash, cheque, debit, Visa, and Mastercard
• Online: Visa and Mastercard

No. Customers only receive information relevant to Parks & Recreation programs and services.

For full options and rates for recreation memberships, visit moosejaw.ca/parks-recreation-culture/program-registration/memberships or call 306-694-4483 or 306-694-4560.

No. Memberships can only be put on hold with a doctor’s note upon approval by the Department. Please contact 306-694-4483 (Kinsmen Sportsplex) or 306-694-4560 (Yara Centre) for more information.

Stop in at either Yara Centre or Kinsmen Sportsplex and one of the Cashiers can take your picture and print your membership card.

Visit either Yara Centre or Kinsmen Sportsplex and one of our Cashiers can take your photograph and print your reusable card.

A membership card logs you into the system, lets staff know who is in the facility, and verifies the membership is current.

If you have misplaced or forgot your card, the Cashier can sign you into the facility. If you have lost your card, the Cashier can print you a new one for a fee.

Visit either Yara Centre or Kinsmen Sportsplex. Both facilities offer the option of having the cost of a yearly pass distributed over 12 months with payments coming out of your bank account monthly. Bring either a void cheque or a bank account transaction statement.

You are locked into the agreement for 12 months. At the end of the contract, you may give 30 days written notice to cancel. There is no option to freeze payments at any time. The first month’s amount must be paid upfront, then subsequent payments will come out on either the 1st or the 15th. A fee will apply on all NSF transactions.

Yes! Please contact one of our Cashiers at Yara Centre (306-694-4560) or Kinsmen Sportsplex (306-694-4483) for more information.

A full list of available programs can be found at the Program Registration page or by downloading the free City of Moose Jaw App.

Registration is available online at the Program Registration page, by calling or visiting the Yara Centre or the Kinsmen Sportsplex, or through the free City of Moose Jaw app.

If a class is cancelled due to illness or circumstances beyond our control, a notification will be sent by email to pre-registered participants. If a Community Association class or swim lesson is cancelled due to insufficient enrollment, a refund will be issued and you will be contacted with the details.

The Skate Vault is currently located at the Kinsmen Sportsplex. To visit the Skate Vault, register online at the Program Registration page or call 306-694-4483.

Visit moosejaw.ca/parks-recreation-culture/notoriously-active-news for all activities including free activities, or download the free City of Moose Jaw App.

For dates, times, and cost for swimming, please visit the online calendar or use the free City of Moose Jaw app.

Children must be 10 years or older to swim alone. We recommend a parent/guardian be in the building for anyone 12 years and under.

Yes, and we require payment at the time of registration.

No, we do not offer that option at our facilities.

In most cases, yes. Double-check with the on-duty Head Guard on the day of; if the pool is too busy, you may be asked to remove it.

Yes, a 200-foot slide that ends in a slow-down lane. It is available at all public and adult swims (not available during lap swims).

• Children’s lessons: $65.00 (most)
• Adult lessons: $75.00
• Private lessons: $38.00 per half hour at select pre-set times — register online

The child must be at least three years old.

Historically, it happens the last three weeks of June. Actual dates may shift year to year. Please check the online schedule or the free City of Moose Jaw app for all closure details.

Anyone who completes the 50m front crawl swim test and receives a wristband from the supervising lifeguard. All children and adults must pass the swim test to enter the deep end during Public Swims.

Water is always welcome, but the concessionaire has all rights to purchased food and drinks brought into our facilities.

“Part of pool swim” means that there may be more than one program happening in the pool concurrently and all areas may not be accessible to the public.

Yes. Birthday parties are available for groups up to 25. Register for your semi-private pool party online at the Program Registration page or call the Kinsmen Sportsplex Reception Desk at 306-694-4483 to book your group during a Public Swim time. All birthday and group payments are due at the time of booking.

For a full fitness class schedule, visit the online fitness schedule, download the free City of Moose Jaw app, or call 306-694-4560.

Yara Centre offers many different fitness classes and memberships for people who are 55+. Visit the online fitness schedule, download the free City of Moose Jaw app, or call 306-694-4560.

To register in a class, you must hold a current membership. Drop-in options are available for most classes, including punch cards.

Many classes have a maximum number of participants. When you look up a class, the current number registered is shown. If the maximum has been reached, it will be marked as full. If the course has a waitlist, you may register for it — if a spot becomes available, you will be contacted.

Yara Centre has a variety of cardio equipment, weight stations, and free weights. Come into Yara Centre to see the workout facility!

• Youth ages 12+ are welcome to participate in fitness classes.
• Youth ages 12–15 must complete a free mandatory orientation of the fitness centre with a personal trainer. A parent/guardian must also complete this orientation with them.
• Ages 12–15 must have a guardian/parent with them in the gym at all times.

Yara Centre offers free adult orientations of the fitness centre (included with membership). Contact Yara Centre at (306) 694-4560 or email recreation@moosejaw.ca to set up an appointment.

Yara Centre and the City of Moose Jaw offer summer camps for children. For the latest information or to register, visit the online registration page.

Yara Centre turf is open for drop-in activity if it is not booked. This varies day to day — evenings and weekends tend to be very busy. To avoid disappointment, call ahead to Yara Centre at (306) 694-4560, check the online schedule, or download the free City of Moose Jaw app.

Turf drop-in is included in your Facility Membership. For those without a membership, regular drop-in fees apply depending on availability.

Call Yara Centre at (306) 694-4560 or email recreation@moosejaw.ca to check availability and book the turf.

Only water is allowed on the turf and track area.

The inside lane is 365 metres and the outside lane is 375 metres. This is a 4-lane track. Assisted walking devices and strollers are welcome.

Yes! Birthday party packages include an hour of play on the turf, an hour of fun upstairs in the meeting spaces, and use of one of our toy packages. Birthday parties must be booked in person. Visit Yara Centre, email recreation@moosejaw.ca, or call (306) 694-4560 for an appointment or more information.

Hours of operation change seasonally. Current hours can be found at moosejaw.ca/parks-recreation-culture/recreation-facilities.

Schedules can be found at the online schedule and on the free City of Moose Jaw app. Indoor skating includes Public Skating, Sticks and Puck, Shinny, and Toddler Skate.

Groups or individuals can rent ice time at any one of the three City-owned and operated ice surfaces. Information regarding ice policies and rates can be found at moosejaw.ca/parks-recreation-culture/rates-fees.

Moose Jaw Parks and Recreation accepts Saskatchewan Lotteries Community Grant Program Applications in November and Community Capital Grants in January of each year. For full details and applications, visit moosejaw.ca/parks-recreation-culture/grants.

Groups or individuals can rent outdoor facilities at any one of the City Parks, including diamonds, soccer fields, and green spaces. Call Parks and Recreation at 306-694-4483 or email recreation@moosejaw.ca for more information.

You can book the Amphitheatre, any area of Crescent Park, Happy Valley, or other Parks by calling Parks and Recreation at 306-694-4483 or emailing recreation@moosejaw.ca.

City spray parks operate from 10:00 a.m. to 7:00 p.m., seven days a week during the summer months. Spray Parks run from June 1 to the September Long weekend.

Parks and Recreation can assist with general inquiries related to Parks, Recreation, or Cemeteries. You can also Report an Issue at moosejaw.ca/report-an-issue or through the free City of Moose Jaw app.

No owner or keeper of a dog shall permit their dog on any school ground, playground, baseball diamond, outdoor rink, or posted parkland area except when attending a recognized training or obedience school for training their dog.

Dogs are permitted on City trails and unposted green space but must always be leashed. The only City lands where dogs may be unleashed is the Off-Leash Dog Park at Hamilton Flats.

Streetlight banners and the cross-Main Street banner are arranged and installed by the Community Services Department — Parks & Recreation division. Information and pricing is available at moosejaw.ca/parks-recreation-culture/event-planning/street-banner-program or by calling the Parks & Recreation office at 306-694-4447.

Benches with one or two plaques memorializing deceased loved ones can be purchased and installed in City parks, cemeteries, green spaces, or along pathways. Information is available at moosejaw.ca/parks-recreation-culture/cemeteries/bench-in-memory-program or by contacting the Cemetery Office at 306-694-4540 or cemetery@moosejaw.ca.

Current Cemetery rates can be found at moosejaw.ca/parks-recreation-culture/cemeteries or by contacting the Cemetery Office.

Families must arrange monuments with a monument company. The monument must comply with City of Moose Jaw Monument Regulations, which can be found at moosejaw.ca/parks-recreation-culture/cemeteries. The monument company must apply for a Monument Permit with the Cemetery Office before installing.

By calling or visiting the Cemetery Office — we can supply or email maps to assist you in locating the gravesite.

Cremation burial arrangements can be made by families directly with the Cemetery Office or with a funeral home. Arrangements for traditional casket burials must always be made through a funeral home.

In a regular, casket-sized grave, the City allows the burial of one casket and up to 6 cremations — 7 people in total.

No. Residents may not prune City-owned trees. The Community Services Department — Parks & Recreation division is responsible for all maintenance and pruning of City-owned trees, and will do all pruning in a manner that ensures the safety of everyone and the long-term health of the tree.

If you would like to request that a City tree be pruned, please contact the Parks and Recreation Department at (306) 694-4447 or Report an Issue through the free City of Moose Jaw app or at moosejaw.ca/report-an-issue.

Several factors are considered when prioritizing trees to be pruned, such as safety of the tree, potential for damage, and potential to spread disease. Time of year is also a factor — elm trees can only be pruned from September 1 to March 31. Trees that are currently causing a significant safety concern, damage to property, or the spread of a serious disease are prioritized first.

Any tree on a City boulevard is a City tree. There is a City-owned boulevard adjacent to every property, but the size of the boulevard differs throughout the City. Please contact the Community Services Department — Parks & Recreation division at 306-694-4447 or Report an Issue through the free City of Moose Jaw app or at moosejaw.ca/report-an-issue to request a boulevard measurement to find out if you have a City tree in front of your property.

Yes. The Boulevard Bylaw requires property owners to maintain the boulevard adjacent to their property by mowing the grass, controlling weeds, and picking up litter. This ensures that our City continues to look good and be a great place to live.

Please note that property owners are not responsible for, or permitted to prune, trees on the boulevard. If you would like to landscape your boulevard, a Boulevard Treatment Permit is required. The application can be found at moosejaw.ca/boulevards.

A boulevard is the portion of land along a City street that is owned by the City. A boulevard can be between the curb and the sidewalk or a certain distance back from the curb or sidewalk, and may be as wide as 28 feet. There is a City-owned boulevard adjacent to every property in Moose Jaw. The size of the boulevard varies throughout the City.

Please contact the Community Services Department — Parks & Recreation division at 306-694-4447 or Report an Issue through the free City of Moose Jaw app or at moosejaw.ca/report-an-issue to request a boulevard measurement.

The City will replace City trees that are removed when possible. Sometimes it is not possible to replace the tree due to proximity to sidewalks, roadways, underground infrastructure, and other trees. In these cases, the City will plant a tree somewhere else in the City.

The City has a Block Planting Program where the Parks & Recreation Branch selects blocks throughout the city for boulevard tree planting. New trees will be planted and watered by Parks staff, and adjacent homeowners will be notified before the trees are planted. In the case of trees removed from parks, the City will plant and care for a new tree when possible.

If you would like to plant a tree on the boulevard yourself, you may apply using a Boulevard Treatment Permit application, which can be found at moosejaw.ca/boulevards. Homeowners will have to source the trees themselves from a recommended list of varieties suited to our environment and to boulevard plantings.

The following factors will be assessed when you submit a boulevard treatment application for planting a tree on boulevard:

• How close will the tree be to the sidewalk, road, overhead wires, and other structures?
• Will the tree interfere with any traffic sightlines?
• What underground infrastructure is near the potential planting location?
• What other trees are already on the boulevard?

The elm tree pruning ban runs from April 1 to August 31 each year.

Written permission from a City of Moose Jaw Municipal Dutch Elm Disease Inspector is required for homeowners to prune elm trees during the provincial pruning ban, except in the case of storm damage. Branches that have broken in a storm may be pruned during the ban. Only the limb(s) that have been damaged or have a high risk of causing damage may be pruned — any other maintenance pruning must wait until the pruning ban is lifted.

If you believe that you have an elm that qualifies, please contact the Community Services Department — Parks & Recreation division at 306-694-4447 or Report an Issue through the free City of Moose Jaw app or at moosejaw.ca/report-an-issue to request an inspection by a Municipal DED Inspector.

Yes. You are required to remove the tree and the stump to a minimum depth of 10 centimetres below the soil line and bury it with topsoil, or remove all the bark on the stump to a point at or below the soil line. All wood must be disposed of at the City Landfill using an elm wood disposal permit obtained from the Community Services Department — Parks & Recreation division.

Elm wood cannot be stored for firewood or any other use without written permission from a Municipal Dutch Elm Disease Inspector, as it can act as a breeding site for elm bark beetles which spread Dutch elm disease. Dispose of all elm wood at the City Landfill using an elm disposal permit.

Elm wood can be disposed of at the City Landfill. Elm wood disposal permits can be obtained from the Community Services Department — Parks & Recreation division free of charge and allow you to dispose of your elm wood for free. The form can be found at moosejaw.ca/sanitary-landfill.

Elm trees have oval leaves with double serrated edges and large brown buds. Mature elm trees are typically V-shaped. If in doubt, you can request identification by submitting pictures through Report an Issue on the free City of Moose Jaw app or at moosejaw.ca/report-an-issue.

Dutch elm disease only infects elm trees. The leaves of the tree will wilt, turn yellow or brown, and usually remain on the tree. Symptoms typically start near the top of the tree and will affect one main branch before spreading to the rest of the tree. If you think you’ve seen a tree with Dutch elm disease, report it to Parks and Recreation right away so that the tree can be tested and prevented from infecting other trees.

Residents can request that their tree be diagnosed by the City’s Forestry & Horticulture Supervisor. The service is free to all residents. Photos can be submitted through Report an Issue on the free City of Moose Jaw app or at moosejaw.ca/report-an-issue.

Any trees, shrubs, fencing, or non-standard boulevard treatments such as mulch must be approved by the Community Services Department — Parks & Recreation division. Submit an application for a Boulevard Treatment Permit using the form found at moosejaw.ca/boulevards or at the Parks and Recreation Office, 4th floor of City Hall.

Fences and hedges can be placed on the boulevard with a Boulevard Treatment Permit from the Community Services Department — Parks & Recreation division. All fences and hedges on the boulevard must comply with the Boulevard Bylaw. The application can be found at moosejaw.ca/boulevards or at the Parks and Recreation Office, 4th floor of City Hall.

Through the water main replacement program, the City is replacing aging cast iron water mains and the City-owned portion of associated lead service lines (up to the property line). The City is making information available to homeowners who may have lead services and those who are affected by the replacement of the mains.

The City is also offering homeowners the opportunity to take advantage of potential cost savings by helping homeowners engage the City’s contractor to replace their portion of the lead service line during the replacement of the water main. A financing option is available to provide the greatest reduction of lead exposure while recognizing the shared nature and responsibility of the lead service line.

If the homeowner does not take the opportunity to replace their service at the same time as the City is doing the work, any future work required on the service will be the sole responsibility of the homeowner, along with all associated costs.

Lead is a naturally occurring metal that has been widely used in the past for many industrial and commercial uses. Lead was commonly used as a gasoline and paint additive and for plumbing as a pipe material and in solder. Exposure to lead through ingestion or inhalation can be hazardous to human health.

Lead is no longer used in gasoline or paint. However, houses built in the 1970s or earlier may contain lead paint. Exposure can occur through inhalation or ingestion of dust containing lead, or ingestion of paint itself.

The City of Moose Jaw receives its water supply from Buffalo Pound Lake, which is fed by the Qu’Appelle River and treated at the Buffalo Pound Water Treatment Plant. The naturally occurring lead concentration in this water supply is extremely low. Lead can leach into water over time through corrosion of lead-containing materials in the plumbing system — lead pipes, solder, fixtures, faucets, or fittings. Brass fixtures may also contain a percentage of lead.

Exposure to lead from water is primarily through ingestion (drinking). It is not readily absorbed through skin contact such as bathing or washing, and is not made airborne through showers or sprinklers. It is estimated by the Environmental Protection Agency (EPA) that 10% to 20% of the population’s lead exposure comes from drinking water, though it may be higher in certain populations such as bottle-fed infants.

Lead in drinking water can be harmful, typically when exposed over long periods of time. It can:

• Increase blood pressure in some adults
• Impact normal physical and mental development in infants and young children
• Create deficits in attention span, hearing, and learning abilities of children

This risk is associated primarily with drinking water. The risk is not considered significant for washing, bathing, and other domestic use. Children and pregnant women are most susceptible to health effects caused by lead.

Lead is a dull gray metal that is soft enough to be easily scratched with a house key. If you’re concerned that your home plumbing may contain lead pipes, solder, or other sources, you can submit a water sample to the Saskatchewan Disease Control Laboratory or call (306) 787-7138 for further information. A licensed plumber may also be able to provide information on the presence of lead in your water piping system.

The most effective way to reduce exposure to lead in a home with a lead service connection is to replace it in conjunction with the City of Moose Jaw’s lead service line replacement plan. Other ways to reduce exposure include:

• Use an appropriate filter device (NSF/ANSI 53 Certified) to filter water for drinking, cooking, and preparing baby formula
• Use bottled water for drinking, cooking, and preparing baby formula
• Only use cold water for drinking, cooking, and preparing baby formula
• Flush water lines for at least 5 minutes before each use
• Have a licensed electrician check your wiring — if your home electrical system is attached to your service line or elsewhere in your plumbing and is electrified, it can accelerate corrosion. Do not attempt to change the wiring yourself.
• Remove lead from pipes and fixtures in the household plumbing system

Note: Boiling water does not remove lead.

Replacement of the full service line has proven to be effective at reducing lead concentrations in affected households. Partial replacement (either only the private side or only the City side) has not proven to be effective and may temporarily increase lead concentrations due to disturbance of the line. The City strongly recommends cooperation between the City and the homeowner for full service connection replacement.

Yes — approximately 99 kilometres, comprising 42.7% of the potable water system.

The City has no current plans to actively replace AC pipes.

When asbestos pipes need to be repaired or replaced and must be cut, staff take full PPE measures for potential airborne asbestos, including full ventilation protection. Pipe is disposed of immediately when removed.

The City’s regulator has expressed no concern regarding their continued use in the distribution system. The City of Moose Jaw follows all requirements placed upon it under the license to operate as authorized by the Province of Saskatchewan, which follows Canadian Drinking Water standards.

Health Canada states there is no consistent, convincing evidence that ingested asbestos is hazardous, and therefore no maximum acceptable concentration (MAC) has been established for asbestos in drinking water. For further information, visit Health Canada — Asbestos in Drinking Water.

Partial service line replacement (replacement of only the City portion) has not been shown to effectively reduce lead concentrations and may temporarily increase lead concentrations due to disturbance of the line. The City is offering homeowners the opportunity to replace their portion at the same time to take advantage of cost savings. It is strongly encouraged that homeowners coordinate the replacement of their portion of the lead line to reduce cost and increase effectiveness.

If the City is replacing their portion of your water connection as part of the Watermain Replacement program, you will receive a letter advising you of the options available to you. If you wish to initiate lead service connection replacement on your own, contact Public Works Services at (306) 694-4450.

The City will coordinate the work in an effort to reduce cost for the homeowner. The homeowner will enter into a contract with the City, with work coordinated to take advantage of savings in mobilization, materials, and scale. The City is offering the ability to finance the work at 7% per year over 7 years.

• SaskWater: Lead information (PDF)
• Health Canada: Lead in drinking water
• Saskatchewan Health Authority

Potable drinking water is of the utmost importance and the City follows industry water testing standards. Depending on the leak and the control of water flow acquired, the City is required to collect two samples, 24 hours apart.

• The City collects a viable sample as soon as possible following repairs or replacement of a water line. Sometimes we may have to wait 24–48 hours to collect an initial sample due to water turbidity from being shut off and turned back on.
• Samples are shipped to the Provincial Laboratory in Regina at 9:30 a.m. Monday to Friday (stat holidays exempt). Testing generally takes around 24–36 hours depending on lab volume. Lab testing operates Monday–Friday, 8:00 a.m. – 5:00 p.m.
• Samples at the lab must have been collected within the previous 48 hours or they are no longer considered valid. Therefore, samples are not collected on Fridays after 9:00 a.m. and/or on weekends.

Once the boil water advisory has been lifted, you will receive a green border notice on your door or in the mailbox. You can also check current water advisories at moosejaw.ca/sewer-water/water-advisories.

No. When meters are worn internally, they allow water through either unmetered or partially metered. This results in under-registering (“slow”), meaning a worn meter would result in a lower bill, not a higher one.

If you are questioning the accuracy of your water meter, call (306) 694-4410 to request a test. There is a fee for the test. You must ensure the water line valve before the meter is operational.

If the water meter is not registering accurately, the fee will be waived, a new meter will be installed, and an adjustment may be made to your account if billing was too high.

All new water meters are factory tested prior to installation.

The cost of plumbing alterations to accept the larger meter is at the homeowner’s expense, along with an added service charge for the meter and installation. The customer must apply at City Hall with a Customer Service Representative (CSR). Once payment is collected and the connection is ready, and the customer confirms with Public Health whether a plumbing permit is required, the CSR will book an appointment for installation.

Please contact Public Health at (306) 691-1501.

You can usually find your water meter in the basement, toward the front wall — either in the utility room or in a closet.

Before checking for leaks, call (306) 694-4410 to ensure your curb stop is operational in case there are issues inside the home with plumbing.

• Turn off all water-consuming devices (including humidifiers and automatic water users), then look at your water meter. On newer meters, a small red dial or triangle “leak detector” spins when small amounts of water pass through. If it’s moving, you have a leak.
• Check that your internal valve works properly. Turn off the valve between your basement foundation and the water meter. If the triangle continues to move, there may be an issue with the valve (homeowner responsibility).
• If there is a noise: turn off the valve — if the noise stops, you have a leak.
• If you notice a wet spot in your yard, there may be an outside leak. Call (306) 694-4410.

Toilet dye test: Place food coloring in the tank — do not flush. Wait several minutes. If the coloring disappears from the tank, the toilet is leaking. Test all toilets if you have more than one.

Leaky toilets and water softeners are a major cause of high water bills. Toilet leaks often cannot be seen or heard. Water softeners should be maintained regularly — if older or set too high, they can flush a large amount of water.

The City of Moose Jaw will maintain the water meter and shutoff valve. The homeowner is responsible for everything else.

The City of Moose Jaw’s sewage collection infrastructure varies by year of installation but is largely comprised of Vitrified Clay Tile (VCT), Asbestos Cement, and Polyvinyl Chloride (PVC). In lesser amounts, no-corrode, concrete, cast iron, and steel pipes have been used.

Most sewer service connections from the sanitary sewer main to the building are VCT, no-corrode, and PVC.

• Vitrified Clay Tile (VCT) was mainly installed between approximately 1900 to 1950. Despite its long life expectancy, it is susceptible to leaks and tree root intrusion through joints and fittings.
• No-corrode (fiber conduit / Orangeburg) was widely used from 1950 to 1970. It can soften and fold in on itself, reducing flow area and causing backup.
• PVC began replacing VCT and no-corrode starting in 1970 to 1980. Its smooth surface improves joint sealing and reduces root intrusion.

If you are concerned with the type and condition of your sewer service connection, it is recommended to camera the sewer pipe prior to construction to determine if it should be replaced. The City recommends replacing clay tile and/or no-corrode sewer connections during the Watermain Replacement program to reduce costs for the property owner.

• City responsibility: The sanitary sewer main.
• Homeowner responsibility: The entire sewer service connection from the sanitary sewer main to the house, and all household plumbing fixtures.

Stop all water use in the building immediately. Backups are typically caused by a blockage in the building’s internal plumbing or lateral connection. Turn off all fixtures including washing machines, dishwashers, showers, and sinks — anything where water goes down a drain. You may want to call your insurer depending on the severity of the backup.

During regular business hours, contact Public Works & Utilities at (306) 694-4450. After hours, call the City of Moose Jaw Emergency Line at (306) 694-4448.

After stopping water use, you can determine what kind of blockage you may have. Blockages can occur due to accumulation inside pipes, root intrusion, or draining improper substances through the sewer (fats, oils, grease, food, sand, clay, mud).

Sewer backups can occur in three main parts of the system:

1. The building’s internal plumbing — If only one fixture is backing up (toilet, sink, drain), the blockage may be in that fixture’s drain. If using water causes backup in other fixtures, there may be a blockage in your lateral connection to the City main. A plumber or sewer company will need to remove the blockage.
2. The lateral connection to the City main — If water doesn’t drain from multiple fixtures, the blockage may be in the lateral connection (foundation to street). Possible causes include root intrusion, FOG build-up, or pipe failure. A plumber or sewer company must remove the blockage and/or determine whether the pipe has failed. For information, call Public Works & Utilities at (306) 694-4450.
3. The City main sewer line — If water doesn’t drain from multiple fixtures and sewage continues to come up even when no water is being used, notify the City. This may be a blockage in the City main sewer line in the street. Call Public Works & Utilities at (306) 694-4450 during regular business hours, or after hours call the City of Moose Jaw Emergency Line at (306) 694-4448.

City crews will check whether the City sewer main is flowing properly. If there is a blockage in the main, crews will remove it. If the City sewer main is flowing properly, the property owner may need to arrange for a plumber or sewer company to attend inside the building, as the issue may be in internal plumbing or the lateral connection.

FOG commonly comes from cooking oils and fats, condiments, meats, and meat by-products disposed of down kitchen drains. To help reduce FOG:

• Pour fats, oils, and grease into a can or jar, cool, and discard in the garbage (not down the drain)
• Use garbage disposals sparingly — ground by-products can still get stuck in lines
• Scrape plates into the garbage instead of using the disposal
• Dry-wipe greasy pans before washing them

Human waste and toilet paper only.

Some liquids upset the chemistry of the Wastewater Treatment Plant and can create volatile conditions in sewers — examples include medications, chemicals, oils, paints, paint thinners, antifreeze, batteries, and gasoline.

Many materials cause blockages and should never be flushed: grease, diapers, cat litter, dental floss, feminine hygiene products, and similar items.

The property owner is responsible for maintaining the sewer lateral from the home or business to the City main line. The City is responsible for maintaining, inspecting, and repairing over 200 km of main sewer lines in streets.

The home or business owner is responsible to maintain the sewer lateral. Some sewer companies or plumbers can auger roots out of the sewer line. If you have an inquiry about the tree itself, contact Parks & Recreation at (306) 694-4447.

All sewers have odours. Home plumbing systems are designed to prevent odours from entering the building. If you are experiencing sewer odours indoors, it is likely that the vapour trap (P-trap) has dried out.

Every water fixture has a P-trap — a “U”-shaped pipe visible under sinks and present in some form on all drains to the sewage system. The “U” shape holds water, creating a seal that prevents sewer gases from backing up through the drain and entering the building.

All houses have plumbing vents that extend through the roof. These vents allow air to flow in and out of the plumbing system, helping water move through the pipes. Working with P-traps, gases are vented safely through the roof.

Sewer gas indoors is often due to one or more P-traps drying out. Water in a P-trap evaporates if a fixture is not used for an extended period.

Simple fix: Periodically run one or two cups of water into the drain to refill the trap.

The Public Works & Utilities Department maintains the storm sewer system. Storm sewers can be identified as large grates in streets or near curb and gutter. To report a storm sewer problem, contact Public Works & Utilities at (306) 694-4450.

First, check your bin to see why it wasn’t collected. Common reasons include:

• Incorrect bin placement (wrong side of lane, bin facing wrong way, behind an obstacle)
• Bin too close to an obstacle (fence, vehicle, tree, power pole, garage, refuse or recycling bin)
• Bin too full or contains unauthorized waste (demo materials, oversized items, auto parts)
• Bin wasn’t out for collection — bins must be out by 6:00 a.m. on your scheduled collection day

If the issue is corrected, pickup will occur on your next scheduled collection day. Other delays may be due to weather, construction in alleys/streets, or mechanical issues.

To report a missed pickup, visit moosejaw.ca/report-an-issue, use the free City of Moose Jaw app, or contact Public Works & Utilities at (306) 694-4448.

On the bin lid, arrows indicate it must be pointed toward the center of the street or alley.

• Alley collection: Set bins out on the power pole side of the alley on collection day.
• Front street collection: Set bins out on the street with wheels near the curb and gutter.

The automated collection truck requires at least 1.0 m (3 ft) clearance on either side and 0.5 m (1½ ft) behind the bin from all obstacles (including other bins).

If you can stand beside your bin and extend your arm without touching an obstacle, and stand behind your bin and move away freely, it’s usually a good indicator the bin is placed correctly.

Please report it on the free City of Moose Jaw app, at moosejaw.ca/report-an-issue, or by calling (306) 694-4448. Include the meter number (on a small brass tag on the meter) and provide as much detail as possible.

If the meter reads “expired,” a ticket may still be issued. It is recommended to park at a working meter and report the broken one.

Yes. All downtown meters are integrated with the HotSpot parking app. Pre-paid Park Smart cards are also available for purchase at City Hall.

No Parking times provide a period for maintenance such as street cleaning, sweeping, snow removal, sanding, grading, etc. Parking restrictions are enforced by the Moose Jaw Police Service even if maintenance is not in progress during the designated time.

Apply for a temporary street permit from Public Works & Utilities at (306) 694-4448 or email ContactOperations@moosejaw.ca. An application must be completed and approved prior to closure.

No.

No. The City reserves the right to deny closures depending on the time of year, duration, and location.

• Barricades: The City will not rent barricades, but requests may be made to use City barricades — the requester must pick up and return them.
• Traffic signs: No. Rental is available through commercial traffic sign companies.

No.

Potholes are areas of road surface that have cracked, worn away, and formed a hole.

Potholes form when groundwater enters under pavement, freezes, expands, and weakens the road surface through repeated freeze-thaw cycles.

Report potholes at moosejaw.ca/report-an-issue, on the free City of Moose Jaw app, or by calling (306) 694-4448. Please drive to road conditions and avoid water-filled potholes, as you do not know how deep they are.

1. Gravel and grade — for gravel roads and temporary surfaces
2. Asphalt millings — stronger than gravel where base exists
3. Cold mix — temporary patch
4. Hot mix — long-term repair when conditions allow

There is currently no Dust Control program. The City may enter into a 50/50 cost-share agreement for dust control.

The City will placard scheduled streets to be swept three days prior to sweeping. The City will not tow any vehicles; however, City Police have the authority to enforce any parking violations.

Weather or operational issues may delay sweeping. Streets are rescheduled as soon as possible.

There may have been operational difficulties where the street sweeping route was not completed. Contact the City Police to explain the situation. There is communication between the Public Works and Utilities Department and Police Services in these situations.

Visit the City of Moose Jaw Snow Centre for updates, maps, service levels, and FAQs at snowcentre.moosejaw.ca.

Snow plowing begins when accumulation reaches approximately 5 cm. Priority streets are cleared first, followed by residential streets. Following a major storm, all blocked roadways shall be made passable prior to implementing the Priority Street plowing program.

The City follows a Winter Maintenance Service Level approved by City Council. A copy can be found on the City of Moose Jaw Snow Centre at snowcentre.moosejaw.ca. Priority routes include emergency routes, transit routes, and major arterials.

A windrow is a pile of snow left at the edge or center of the road after plowing.

Snow windrowing is done to allow the safe travel of motorists and reduces costs for snow operations as it allows for natural removal rather than having snow piled and hauled.

• In the Downtown core there are no storage areas, so snow has to be piled and hauled.
• Around school zones, windrows of snow pose a safety concern and they are piled and hauled.

Where snow is piled in windrows, City crews do their best to leave an opening in the windrow to allow parking for one vehicle, access to walkways, and an opening to pass through a centre-piled windrow where access to the opposite side is required.

The plows have limited control over the amount and direction of snow that comes off the snow gate on the grader plow. City policy allows for a maximum 20 cm high snow ridge to be left. Be careful driving through a windrow as you may get stuck or damage your vehicle.

Windrows may be in front of driveways for several reasons:

• If the grader operator cannot clearly see the driveway because it’s covered with snow, they cannot drop the snow gate to stop the flow of snow.
• Double or triple driveways are too wide to clear fully as the snow gate cannot hold that much snow back. The operator’s schedule does not permit them to go back and widen the opening. The property owner may widen the windrow themselves or hire a private company — however, snow from the removed windrow cannot be placed on the street as it creates hazardous conditions.

If driveways or parking spots are inadvertently blocked by windrows, call 306-694-4448 or Report an Issue through the free City of Moose Jaw app or at moosejaw.ca/report-an-issue.

Yes, the plow operators will do their best to keep the opening clear; however, operators have limited control over the amount and direction of snow that comes off the snow trap and may unintentionally leave a small amount of snow across the opening which the homeowner will have to clear.

No. The only time City crews will remove windrows is if the Roads Foreman feels the driving lane has become too narrow resulting in a safety hazard.

If the windrow covers more than 50% of the sidewalk, please contact the Public Works and Utilities Department at 306-694-4448 or Report an Issue through the free City of Moose Jaw app or at moosejaw.ca/report-an-issue. The City will assess and if found to be covering more than 50%, will arrange to have the windrow removed.

If the windrow covers less than 50% of the sidewalk, the property owner is responsible for clearing the area that is not covered by the windrow.

It is more cost effective to push the snow to the side of the street and allow it to melt than to pick it up and haul it to an official snow dump.

No. Property owners are not permitted to place snow from their driveway or parking lot onto City streets. Snow must be placed on your property so that when it melts, it flows directly into a drainage ditch or the City’s storm water system.

No. Property owners are not permitted to place or pile their driveway or parking lot snow into City drainage ditches. The plowed snow usually contains sand and gravel which will fill up the drainage ditch when the snow melts and may cause flooding.

If there is a ditch next to your property, pile the snow on your property allowing the melt water to flow into the drainage ditch. The sand and gravel will stay on your property where you can pick it up and reuse it the following year.

Please remove parked vehicles from the street during snow plowing or clearing operations. Parked cars slow down the operation and leave large amounts of snow on the road after the car is moved, which is inconvenient and dangerous. Snow removal equipment will not come back to pick up any snow left behind due to parked vehicles.

Severe weather conditions, mandatory working regulations, and other factors may delay our ability to clear all City roads of snow and ice. Even when all equipment is at work, heavy or drifting snow may re-cover streets before repeat clearing is possible. Also, if there are too many vehicles parked on the street during snow removal periods, City crews will bypass the street rather than risk damaging vehicles.

Business, apartment building, and multi-unit dwelling owners are asked to clear snow and ice from their sidewalks within 48 hours after a significant snowfall in accordance with Bylaw No. 5514.

No, the City does not have a snow plowing program for back lanes. However, lanes will be made passable for garbage or recycling trucks prior to residential collection in each area when required.

• Sometimes it takes a couple of passes with the plow to completely clear the street. Wait until plowing is completed, and you will only have to shovel your driveway once.
• If your vehicle is parked on the street and you see City equipment working on your street, move your vehicle.
• When you shovel your driveway, place the snow “downstream” so your driveway won’t be filled in the next time the plow comes by.
• Observe snow Bylaws and Policies.
• Don’t park on a City street when it’s scheduled for snow removal.
• Don’t push snow from a driveway or parking lot onto a City street or sidewalk.
• Don’t park your vehicle at the end of your driveway in a way that would impede City plows.
• Don’t place garbage or garbage containers where they can be buried, damaged, or interfere with snow removal.
• Avoid unnecessary spinning of tires at intersections — this is dangerous and tends to ice up intersections.

We attempt to minimize the impact of snow and ice. However, it is each motorist’s responsibility to drive according to road conditions.

Visit moosejaw.ca/transit, call (306) 694-4488, or check out the free City of Moose Jaw app.

Maps and schedules are available online at moosejaw.ca/transit, on buses, at City Hall, and at the Kinsmen Sportsplex.

Google Maps is an excellent tool that will assist with planning your transit route. Open the app, enter your destination, and select “Directions.” At the top of the screen, select the bus icon to see your options for fixed route transit.

Alternately, contact the Transit office and a member of the Transit team would be happy to assist you.

Each bus stop is marked with an orange MJTS (Moose Jaw Transit Service) bus stop sign. Some bus stops also have benches or shelters for the comfort of passengers while waiting.

Passengers are asked to arrive at their bus stop 5 minutes prior to the scheduled pick-up time. When you see the bus approaching, ensure you are within eyeshot of the bus driver and step towards the curb. Wait until the bus is completely stopped and the doors open before boarding.

Have your cash fare, ticket, or bus pass ready and be sure to ask for a transfer ticket if you are paying cash or ticket and need to connect to another bus. When you are approaching your destination, pull the cord or press the button to signal to the driver to pull over at the next bus stop so that you can exit.

All four routes convene downtown on Main St. N. every 40 minutes so that passengers can transfer to another bus if required. Transfers are included with your cash fare. Transfer tickets are eligible for use when an immediate transfer to another bus at the downtown transfer point is required to reach the final destination. Please advise your bus driver at time of boarding if you require a transfer and they will issue you a transfer ticket.

Current fares are posted at moosejaw.ca/streets-roads/transit/transit-fares-passes.

Tickets and bus passes are available for purchase at City Hall (1st Floor) and the Kinsmen Sportsplex. Digital tickets and bus passes can be purchased through the HotSpot app, available for download on Apple or Android devices. Find out more about HotSpot at htsp.ca/how-it-works.

Yes. Discounted monthly bus passes are offered in partnership with Saskatchewan Social Services at a cost of $25.00 at City Hall and the Kinsmen Sportsplex. Proof of current enrolment in an eligible Social Services program (cheque stub, letter, or bank statement) must be provided at time of purchase.

Eligible programs include:

• SIS — Saskatchewan Income Support
• PTA — Provincial Training Allowance
• SAID — Saskatchewan Assured Income Disability
• SES — Saskatchewan Employment Supplement

Yes. For individuals residing in the same household and purchasing bus passes at the same time, a discount of $10.00 per pass is available. You may be required to show proof of address for each family member.

Moose Jaw Transit provides a “School Extra” run from South Hill and the Northwest area of the City each school day to assist the fixed route buses in getting high school students to school in a timely fashion. More information about the “School Extra” run can be found at moosejaw.ca/transit/fixed-route-service.

Additionally, monthly student bus passes are available for purchase from the administration offices at most high schools.

Student bus passes are available to adults enrolled in a high school or post-secondary program. Valid student ID must be shown at time of purchase, or at time of boarding if using a HotSpot digital bus pass.

Children aged 5 and under ride the bus for free. Age 6 and up will be charged regular bus fares or can use a student bus pass.

Monthly bus passes as well as annual bus passes are available to seniors aged 60+.

Bus passes cannot be replaced if lost, stolen, or altered. Check out the HotSpot app for a digital bus pass that can be stored on your smartphone.

Bus passes and tickets are non-refundable.

All of Moose Jaw Transit’s conventional buses are low floor models that lower down for easy boarding, and are equipped with ramps for those in wheelchairs, walkers, or with strollers. Bus drivers are trained to secure mobility equipment in the buses and will provide assistance with boarding and exiting as required.

Paratransit service is an accessible door-to-door shared ride public transportation system for Moose Jaw residents and visitors who cannot use regular transit due to a disability. Individuals must complete a Paratransit Service Application form and must be approved and registered for Paratransit Service prior to booking trips. The application is completed by the applicant/caregiver as well as a medical professional familiar with the applicant’s disability, and must be signed by the applicant or their power-of-attorney.

Once registered, clients call in to Transit to schedule Paratransit trips. Trips are booked on a first come, first served basis and availability is limited, so it is recommended to request trips:

• Up to 7 days in advance for personal trips
• Up to 45 days in advance for trips required for medical appointments, work, or school

More information can be found at moosejaw.ca/transit/paratransit-service.

Yes. Moose Jaw Transit offers different bus sizes to accommodate a wide range of needs, including weddings, sports events, private tours, and shopping trips. More information is available at moosejaw.ca/transit/charter-service.

No. However, charter service is available for organizations needing transportation to and from events outside of Moose Jaw.