The City of Moose Jaw is closely monitoring the spread of COVID-19 in Saskatchewan and below is the latest information regarding changes to City services and operations that have been implemented since March 16. For the latest updates please visit this page and to receive notifications when updates are made, download the City's Request For Service app from your favourite app store.
Phase Two of Saskatchewan's Reopen Plan is underway as of May 19. To read more, click here.
Effective Tuesday, March 17, the City of Moose Jaw closed community and recreation facilities until further notice. The City has implemented these measures in response to concerns over the spread of COVID-19. Affected facilities include:
- City Hall
- All arenas including Mosaic Place, Pla-Mor Palace and Kinsmen Sportsplex
- Kinsmen Sportsplex Swimming Pool
- Yara Centre
- Moose Jaw Cultural Centre
- Moose Jaw Public Library
- Moose Jaw Museum & Art Gallery
To further meet the needs of Moose Javians during the COVID-19 pandemic, the City of Moose Jaw has made the following changes to Moose Jaw Transit operations:
- All Transit and Paratransit fees have been waived until further notice.
- Transit will revise regular hours and routes to run from 9:55 a.m. – 5:15 p.m.
- To assist in continuing to meet rider expectations a “Dial a Bus” service will be implemented and filled based on availability between 7am and 7pm.
- To assist seniors and higher-risk individuals, Transit will take bookings to meet the high-risk customer shopping hours offered by Safeway/Coop/Superstore/Wal-Mart.
- To book the service you are asked to call with as much notice as possible as bookings will be filled on a first-come, first-serve basis.
- Phone 306-694-4513.
- Additionally, any passenger calling Paratransit to request a ride will be asked a series of assessment questions provided by the Saskatchewan Health Authority to determine the passenger's well-being.
While we have implemented stricter cleaning protocols, we ask all passengers to prevent the spread of illness by following recommendations from the Saskatchewan Health Authority (SHA):
- Don’t touch surfaces and then your mouth, eyes or nose.
- Use tissues when you cough or sneeze.
- Practice "social distance" by not shaking hands or hugging.
- Stay home if you're sick.
On April 13 at their regular meeting, Moose Jaw City Council approved a series of measures to ease the financial burden of Moose Jaw residents and businesses. Previous measures had been approved at the March 23 City Council meeting. Read more with our news release - City Council Approves Multiple COVID-19 Financial Measures.
We will continue to offer updates on changes to services and operations via www.MooseJaw.ca and the City of Moose Jaw app, which can be found in the Apple and Google Play app stores.
The Moose Jaw Police Service has released the following statement regarding compliance with COVID-19 safety recommendations:
"The Moose Jaw Police Service would like to update our community regarding Saskatchewan Health’s newly-created COVID-19 Non-Compliance Reporting Procedure. Saskatchewan Health now has online and telephone reporting of any Health Order violations. The public can visit their website or call 1(855) 559-5502.
We would like the public's cooperation regarding attendance at our police service office. Our office remains open 24 hours, seven days a week for your needs but we would encourage you to phone us at 306-694-7600 first. This measure is to meet your needs more effectively, safely and protect you and our staff during this time."
HOW DOES THE REOPEN SASKATCHEWAN PLAN AFFECT OUR PROGRAMS AND FACILITIES? Here are answers to Frequently Asked Questions (FAQ):
Q: When will the Recreation & Culture Facilities be open?
A: Recreation facilities, museums, cultural centres, libraries, aquatic facilities and arenas are scheduled to re-open in Phase 4 of the Reopen Saskatchewan Plan. The dates for Phase 4 have yet to be announced and, according to the provincial government, will be determined upon the success of the previous phases. Recreation and sports programs will also be introduced as part of Phase 4.
Q: How about Outdoor Recreation Facilities?
A: Playgrounds, outdoor sports fields, spray parks, skateboard park, BMX bike park, tennis courts, basketball courts and picnic areas remain closed and are also scheduled to reopen in Phase 4 of the Reopen Saskatchewan Plan. The dates have yet to be announced and will be determined upon the success of the previous phases.
The Phyllis Dewar Outdoor Pool will not open in 2020 due to budgetary constraints as well as the public gathering and physical distancing limit.
Q: Can we use the City’s trails and open spaces?
A: Trails and open spaces remain open under the following measures:
- Physical distancing must be practiced – 2 metres apart at all times unless with family or people you live with.
- Avoid touching shared public surfaces like benches and railings and be sure to wash your hands as soon as you return home.
- Playground structures are closed.
- Avoid group sports and activities unless with your family or people you live with.
- Gatherings must still follow the public health order and be no more than 10 people.
- Stay home if you are sick.
Q: Where can I walk my dog?
A: The off-leash dog parks remain open, however physical distancing must be practiced – 2 metres apart at all times unless with family or people you live with. Dogs can also be walked along the City’s trail system provided that they are on a leash. Dogs are not permitted on any school ground, playground or posted parkland. Also, please pick up after your pets!
Q: Will there be a Playground Program this summer?
A: Recreation Programs are included in Phase 4 of the Reopen Saskatchewan Plan. In order to offer a playground program, the Phase 4 dates would need to be announced by early June. Options are also being explored to offer a virtual program should the regular program be cancelled.
Q: When will community recreation programs resume?
A: Recreation Programs are included in Phase 4 of the Reopen Saskatchewan Plan. Since many of these programs rely on the use of schools, we will not be able to offer programs until restrictions on accessing schools are lifted.
Q: What is the status of my Recreation and/or Fitness Membership?
A: Your membership and monthly payments have been frozen until the facilities reopen with members being credited for lost time.
Q: What if I want a refund on my Membership?
A: Members who want a refund will receive a pro-rated cheque refund with no cancellation fees. Please email firstname.lastname@example.org to arrange for a refund.
Q: What is the status of my Swim Lesson or Community Association Registration Fees?
A: A credit has been applied to your account to be used for future registrations. If you want a refund please email email@example.com.
Residents may use the mail slot in front of City Hall to drop off any payments or important documents. The City of Moose Jaw also offers online payment options. For more information you can visit www.moosejaw.ca.
Registered programs and swimming lessons are cancelled immediately. Customer accounts will be credited for future use or refunds.
City Recreation Passes will be automatically suspended until the facilities re-open, with members being credited for the time lost. Customers who choose to cancel will receive a pro-rated refund. Any questions or concerns can be addressed by calling 306-694-4483 or email firstname.lastname@example.org.
The City of Moose Jaw encourages residents to visit federal and provincial agencies for their recommendations on being prepared and what to do if you have concerns about COVID-19 or feel you need to be tested.
The City reminds residents to download the SaskAlert app for critical COVID-19 information from the Province of Saskatchewan.
While the City encourages all to adhere to the government restrictions regarding social distancing, we understand that residents still need essentials like groceries, prescriptions and other goods.
The City of Moose Jaw supports work by the Moose Jaw & District Chamber of Commerce to provide guidance and resources to the local business community. For more information, visit the Chamber's dedicated COVID-19 business information page. On that page you'll find an updated list of Moose Jaw businesses that are open during COVID-19 and their adjusted business hours.
Additionally, a new website has been launched to help facilitate the sale of goods and services in the City of Moose Jaw. It's called "Bring Me Basics" and it's FREE for local businesses to post their products for sale. Consumers can then complete the online transaction and arrange delivery.
We thank the business community for providing flexible shopping options for those most vulnerable in Moose Jaw.
Moose Jaw Co-op Seniors-Only shopping hours: Sundays, Tuesdays and Thursdays 8:00 a.m.-9:00 a.m.
Safeway Seniors-Only shopping hours: 7:00-8:00 a.m. every day.
Superstore Seniors-Only shopping hours: 7:00-8:00 a.m. every day.
South Hill Fine Foods: Delivery available – call 306-692-1516.
On May 6, the City of Moose Jaw's "Notorious Jawcast" focused on members of the local business community and how they are managing during COVID-19. There are some heartwarming, confidence-inspiring stories.