The City of Moose Jaw is closely monitoring the spread of COVID-19 in Saskatchewan and below is the latest information regarding changes to City services and operations that have been implemented since March 16.

Among the changes approved by City Council:

- Transit fares waived until further notice.

- Free parking at City meters downtown until further notice. City Council approved free parking as a way of encouraging customers to shop and eat downtown. Please abide by a two-hour limit at your meter to allow as many patrons as possible to experience our beautiful, historic downtown.

- 2020 property tax rate reduced from 2.3% to 0%.

- Small Business Support Program implemented.

- Extension of WIPPS and TIPPS (Utility and Property Tax payment installment programs) to allow residents to go on the installment payment plans and repay outstanding amounts over 12 months (for Utilities) and 15 months (Property Taxes) penalty free.

CITY COUNCIL APPROVES OVER $800,000 SUPPORT FOR RESIDENTS AND BUSINESSES

LATE PAYMENT PENALTIES WAIVED BY CITY COUNCIL

Further details on City operations and services affected by COVID-19 can be found below. 

 

Kinsmen Sportsplex Pool Opens August 13

City Spray Parks Open June 25

City Announces 2020 Summer Play At Home Program

Reopening announcements for individual facilities will occur based on:

  • compliance with Provincial reopening guidelines
  • additional cleaning, disinfecting, and safety measures
  • ability to create a safe environment for staff and visitors
  • enhanced protection measures for essential City staff
  • capacity to absorb additional costs including losses in revenue

UPDATED AUGUST 6, 2020

KINSMEN SPORTSPLEX AQUATIC FACILITY

  • The Kinsmen Sportsplex pool will reopen Thursday, August 13 as part of a staged reopening plan. Full details on registration and safety can be found with our comprehensive Plan.
  • More details on memberships and answers to other Frequently Asked Questions (FAQ) can be found in the Parks and Facilities FAQ section of this page - just scroll down or click the tab at the left. 

YARA CENTRE

CITY ARENAS

  • Reopening dates for City arenas including Mosaic Place remain under review. Further information will be provided once available.

UPDATED JULY 28, 2020

CITY HALL

City Hall has reopened to the public.

Safety of residents and our employees remains a priority,” said Jim Puffalt, City Manager. “Visitors to City Hall will notice a number of new safety initiatives and we ask all to adhere to physical distancing restrictions.”

New City Hall safety measures include:

  • Reduced public hours of operation (11:00 a.m. – 3:00 p.m. Monday-Friday).
  • Capacity restrictions will be in effect for all areas including City Council meetings.
  • A security desk will be set up inside the main entrance doors to the lobby and controlled by a Commissionaire, who will screen all visitors.
  • All visitors must answer a series of health questions and have a temperature check.
  • All visitors will be required to sign in and out.
  • All visitors must use hand sanitizer and non-medical masks will also be available and are recommended.
  • Appointments are required for meetings with City Administration or Mayor.

The City reminds residents that we offer a number of online payment options and the drop box in front of City Hall (228 Main St. North) is open 24 hours a day.

Click here for the detailed City Hall Reopen Plan.

OUTDOOR RECREATION FACILITIES AND SPACES

  • The City’s skateboard park (9th Avenue NW and MacDonald St.) and BMX bike park (just west of Yara Centre on High St. West), and basketball courts open June 8, 2020.
  • City Playgrounds open June 12, 2020.
  • Ball diamonds and athletic fields open Tuesday, June 23. Click here for the detailed Outdoor Spaces Reopen Plan. 
  • Crescent Park amphitheatre rentals open Tuesday, June 23. (Graduations and weddings only)
  • All City spray parks open June 25.
  • The Phyllis Dewar Outdoor Pool will not open in 2020.
  • City paddling pools will not open in 2020.

LIBRARY & CULTURAL FACILITIES

PROGRAM REGISTRATION

  • Registration is open for Yara Centre summer day camps, outdoor fitness classes and the FREE Play at Home Summer Program.
  • To sign up, use the Online Recreation Registration button at moosejaw.ca or the City of Moose Jaw app. Space is limited.

TRAILS & OPEN SPACES

Trails and open spaces remain open under the following measures:

  • Physical distancing must always be practiced – two metres apart unless with family or people you live with.
  • Avoid touching shared public surfaces like benches and railings and be sure to wash your hands as soon as you return home.
  • Avoid group sports and activities unless with your family or people you live with. Gatherings must still follow the public health order and be no more than thirty people.
  • Stay home if you are sick.

We will continue to offer updates on changes to services and operations via www.MooseJaw.ca and the City of Moose Jaw app, which can be found in the Apple and Google Play app stores.

The Moose Jaw Police Service has released the following statement regarding compliance with COVID-19 safety recommendations:

"The Moose Jaw Police Service would like to update our community regarding Saskatchewan Health’s newly-created COVID-19 Non-Compliance Reporting Procedure. Saskatchewan Health now has online and telephone reporting of any Health Order violations. The public can visit their website or call 1(855) 559-5502. 

We would like the public's cooperation regarding attendance at our police service office. Our office remains open 24 hours, seven days a week for your needs but we would encourage you to phone us at 306-694-7600 first. This measure is to meet your needs more effectively, safely and protect you and our staff during this time."

Parks and Recreation COVID-19 FAQs

 General Questions

 Q: What happened to my membership?

 A: All memberships were frozen as of March 17, 2020. Memberships will all be reactivated upon your first visit or on September 1, 2020. When you return, we will reactivate your membership at that time.  All expiry dates will be credited with lost time due to the pandemic.

Q:  What if I want a refund on my membership?

A:  Members who want a refund will receive a pro-rated cheque refund with no cancelation fees.  Please email recreation@moosejaw.ca to arrange for a refund.

Q:  What is the status of my Swim Lesson or Community Association Registration Fees?

A:  A credit has been applied to your account to be used for future registrations.  If you want a refund, please email recreation@moosejaw.ca. A modified version of swim lessons will start September 12, 2020.  Community Association classes are not scheduled at this time as we work with our school partners.

Q:  Will there be Outdoor Pool be open this summer?

A: The outdoor pool will not be opened in 2020.  All spray parks are open until August 31, 2020.

 Q:  When will the Recreation Facilities be open?

 A: The Kinsmen Sportsplex will reopen August 13, 2020. The Yara Centre fitness centre and track will open August 10, 2020. Reduced hours are in effect.

Q:  Can we use the Outdoor Recreation Facilities?

A:  Trails and open spaces remain open under the following measures:

  • Physical distancing must be practiced – 2 metres apart at all times unless with family or people you live with.
  • Avoid touching shared public surfaces like benches and railings and be sure to wash your hands as soon as you return home.
  • Playground structures and sports fields are open.
  • Gatherings must follow the public health order and be no more than 30 people.
  • Stay home if you are sick.

Q:  Will there be a Playground Program this summer?

 A:  The Play at Home program is ongoing until August 28, 2020. The program is not supervised and designed to keep you active all summer at home. Register online at moosejaw.ca for full details.  Packages are handed out each Monday with everything you’ll need for activities for the week.

Q: Will fitness classes return?

 A: Outdoor fitness classes will run at different parks in Moose Jaw until August 24. Water Workout will begin at the Kinsmen Sportsplex on August 13.  The fall session will begin in September with the exception of Community Association classes.  Online booking is required and starts August 10, 2020. Fitness class physical distancing rules of 3 metres will be enforced.

 Q: How will I physical distance on the track?

A: The inside and outside lanes will be open for single file use.

Q: When will the turf be opened

A: The turf will be opened to the public with limited capacity on September 8, 2020.

Q: Do I have to book a time online for activities at Kinsmen Sportsplex and Yara Centre?

 A: Yes.  Online booking is in effect for all activities at the Yara Centre and Kinsmen Sportsplex.  Online bookings for both facilities will be at www.moosejaw.ca on the City of Moose Jaw app or by phone (Yara Centre (306) 694-4560 and Kinsmen Sportsplex (306) 694-4483). Members can book 5 days in advance and non-members can book 4 days in advance.  There are no refunds on bookings.  Member no shows will result in cancellation fees.

 Q: Do I have to wear a mask at the Kinsmen Sportsplex and Yara Centre?

 A: Masks are not mandatory during your time at the facilities. Please wear a mask if you feel comfortable or are unable to maintain physical distancing.

Q: Will you have sanitizer stations for public use?

 A: Yes, hand sanitizer stations are available.

Q: What is the City of Moose Jaw doing to protect the public as we return to the facilities?

 A: Screening will occur for users, reduced capacity and enhanced cleaning are some of the many new protocols for using recreation facilities.

 Q: May I drop into any of the available activity times?

A: We are encouraging the public and members to book online for all activities. Booked customers have prority.   If you have not booked a swim, you must wait 15 minutes past the start of swim if there is space.    All users including your family members will be required to have a PerfectMind account.  Sign up today at cityofmoosejaw.perfectmind.com.  We also take bookings and payments over the phone.

 Q: How far in advance may I book an activity for the Yara Centre and Kinsmen Sportsplex?

A: 5 days in advance for members and 4 days in advance for the public.

Q: Can I drop my kids off at the Kinsmen Sportsplex or Yara Centre?

A: No.  Anyone under the age of 16 yrs must be accompanied by a parent or caregiver who can ensure proper physical distancing is maintained in all areas including the water and fitness centre.

Q: What is Yara Centre’s and Kinsmen Sportsplex’s opening schedule?

A: Please visit our Recreation Facilities website to view schedules.

Q: When will swimming lessons be starting?

A: Saturday, September 12, 2020 and Sunday, September 13, 2020.  Online registration will open August 10, 2020.  Please be advised due to COVID–19 there has been changes to our programs.

Q: What are some of the program changes?

A: All preschool classes and Swim Kids 1–4, will require adult supervision in the water during the class.  Class size is limited, and social distancing will be in place.

Q:  Where can I walk my dog?

A:  The off lease dog park is still open, however physical distancing must be practiced 2 metres apart at all times unless with family or people you live with.  A reminder that all dogs must be leased in public areas and dogs are not allowed in parks, playgrounds or school grounds.

The City of Moose Jaw asks residents and businesses to continue following COVID-19 restrictions as set forth by the Provincial and Federal Governments.

The City of Moose Jaw encourages residents to visit federal and provincial agencies for their recommendations on being prepared and what to do if you have concerns about COVID-19 or feel you need to be tested.

The City reminds residents to download the SaskAlert app for critical COVID-19 information from the Province of Saskatchewan.

APPLICATIONS OPEN FOR MOOSE JAW SMALL BUSINESS SUPPORT PROGRAM

While the City encourages all to adhere to the government restrictions regarding social distancing, we understand that residents still need essentials like groceries, prescriptions and other goods.

The City of Moose Jaw supports work by the Moose Jaw & District Chamber of Commerce to provide guidance and resources to the local business community. For more information, visit the Chamber's dedicated COVID-19 business information page. On that page you'll find an updated list of Moose Jaw businesses that are open during COVID-19 and their adjusted business hours.

Additionally, a new website has been launched to help facilitate the sale of goods and services in the City of Moose Jaw. It's called "Bring Me Basics" and it's FREE for local businesses to post their products for sale. Consumers can then complete the online transaction and arrange delivery.

We thank the business community for providing flexible shopping options for those most vulnerable in Moose Jaw.

Moose Jaw Co-op Seniors-Only shopping hours: Sundays, Tuesdays and Thursdays 8:00 a.m.-9:00 a.m.

Safeway Seniors-Only shopping hours: 7:00-8:00 a.m. every day.

Superstore Seniors-Only shopping hours: 7:00-8:00 a.m. every day.

South Hill Fine Foods: Delivery available – call 306-692-1516.

On May 6, the City of Moose Jaw's "Notorious Jawcast" focused on members of the local business community and how they are managing during COVID-19. There are some heartwarming, confidence-inspiring stories.

Did you know there is a COVID-19 Community Response Team in Moose Jaw? The team is committed to identifying support programs for families and individuals suffering mental, financial or physical health issues through the pandemic. Many of these programs are not just for Moose Jaw residents, but for residents across South Central Saskatchewan.

211 Saskatchewan is a free, confidential, 24/7 service that connects individuals to human services in the province by telephone, text, or web chat, plus a searchable website with over 5,000 listings of social, community, non-clinical health, and government services across the province.

In addition to searching on the 211 Saskatchewan website, individuals can now call 2-1-1, text 2-1-1 or go online to chat with trained professionals to help find and navigate services they need. This access to community, health and government services is available 24 hours a day, 7 days a week, 365 days a year. Over 175 languages, including 17 Indigenous languages, are available over the phone.

Mental Health Resources

Online Grocery Delivery/Services/South Central Saskatchewan

Food Security Inventory/South Central Saskatchewan

Transportation Options/Moose Jaw & Area

Domestic Violence Services Guide Moose Jaw

To further meet the needs of Moose Javians during the COVID-19 pandemic, the City of Moose Jaw has made the following changes to Moose Jaw Transit operations:

  • All Transit and Paratransit fees have been waived until further notice.
  • Transit will revise regular hours and routes to run from 9:55 a.m. – 5:15 p.m.
  • To assist in continuing to meet rider expectations a “Dial a Bus” service will be implemented and filled based on availability between 7am and 7pm.
  • To assist seniors and higher-risk individuals, Transit will take bookings to meet the high-risk customer shopping hours offered by Safeway/Coop/Superstore/Wal-Mart.
  • To book the service you are asked to call with as much notice as possible as bookings will be filled on a first-come, first-serve basis.
  • Phone 306-694-4513.
  • Additionally, any passenger calling Paratransit to request a ride will be asked a series of assessment questions provided by the Saskatchewan Health Authority to determine the passenger's well-being.

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