Provincial Ombudsman Finds City “Responded Appropriately” To Complaint

Craig HemingwayAll News, Home Page News, Press Releases

September 15, 2020

Moose Jaw, SK – The Provincial Ombudsman says the City of Moose Jaw “responded appropriately” to a resident’s complaint over a derelict property.

The Ombudsman report was presented at the regular meeting of Moose Jaw City Council Tuesday, September 8, in response to ongoing resident concerns involving a property on Moose Jaw’s South Hill.

Jim Puffalt, City Manager, presented the report, which contained the following excerpts:

Since the formal complaint in August of 2018, the City has actively ensured that inspections have been completed and work is done on the offending property; it has applied the legislation, regulations and bylaws correctly; it has responded in a timely and reasonable manner; and has offered sincere apologies where appropriate.”

The City of Moose Jaw encourages all residents with similar concerns to view the Property Maintenance and Nuisance Bylaw on the Bylaws page at

The City of Moose Jaw is committed to resolving issues properly and with discretion, and reminds residents that there are multiple ways to report issues:

  • Request For Service (RFS) app.
  • Report An Issue feature on the City’s website,
  • Contact Us feature on the City website.
  • Phone: 306-694-4400.

Residents may address Council directly during a City Council meeting. Anyone wishing to utilize this option can make arrangements with the City Clerk’s office at 306-694-4426 or via our website. If there are issues you feel are not being addressed properly, the City of Moose Jaw offers residents the opportunity to present to the Administrative Review Officer, an independent third-party adjudicator. This request can be made through the City Manager’s office. Phone 306-694-4427.