MOOSE JAW – The City of Moose Jaw has released results of the 2025 Priorities and Potential survey.

Each year, in accordance with the City’s Budgeting Policy, the City of Moose Jaw conducts a survey to gather residents’ input on City programs and services and to identify their priorities. The results are then presented to City Council and Administration prior to budget deliberations.

The “Priorities and Potential” survey was open from September 9 to 29, 2024 and received 700 responses, surpassing the previous high of 496 responses in the 2021 survey. Among the results:

• 52% of respondents expressed a satisfactory opinion of their current quality of life.
• Parks and Recreation Facilities & Programming, City Website & App, Permitting/Licensing and Accessibility all scored over 75% positive responses among City services. The only area to fall below 50% was Road repair and maintenance.
• All who contacted the City in the past year used primarily telephone and app.
• Approximately 60% rated either a positive or neutral customer service experience.
• Respondents prefer to receive information about City programs and services primarily through social media, City of Moose Jaw Website & app and direct mail.
• Facebook is the most used social media platform of respondents.
• 86% of respondents indicated they have not experienced any accessibility issues at City facilities.

The survey featured a number of open-ended questions, where respondents were asked to provide ideas on how to grow Moose Jaw’s economy and enhance the quality of life for residents. You can read the entire public report to City Council with this link.

And, to read the full survey summary, click here.