City Government

The Bylaw Department’s role is to enforce and facilitate general compliance with the provisions of municipal regulatory bylaws that pertain to the safety and security of the community. Bylaw Enforcement Officers field complaints from local citizens, other City Departments, and external agencies. They interpret bylaws, monitor, and investigate regulatory matters, mediate, and enforce using education, warnings, and legal formal proceedings as appropriate to each particular case. The goal of the Bylaw Department is to achieve voluntary compliance through education and information. Members of the public are provided the opportunity to correct an offence before more serious enforcement action is considered. The Bylaw Department may need to take direct action however if there is an immediate health or safety concern.

Anonymous complaints will not be investigated. Should the complainant refuse to provide contact information, no action will be taken to investigate the complaint. All submissions received are maintained as confidential. We will not share your personal information with a neighbour or the property of concern. However, should the matter proceed to court and if required by direction of law, the City of Moose Jaw may be required to disclose the information provided. Due to privacy considerations, a status update of the file will not be provided to you. If you wish for follow-up to a submitted complaint, the bylaw department can be reached directly at Once all required information is provided, including dates and details of the violation, your full name and phone number, a Bylaw Enforcement Officer will begin an investigation into your complaint to determine if there has, or has not been a breach of legislation, and provide action if warranted. If it’s determined that no bylaw violation has taken place, no further action will be taken.

Contact Us

Bylaw Enforcement Officers
3rd Floor City Hall
(306) 694-4553
(306) 694-4449

Moose Jaw Police Service
(306) 694-7600

Moose Jaw Humane Society
(306) 692-1517

Animal Protection Services
(306) 382-0002

Provincial Apiculture Specialist
(306) 980-6198
(306) 953-2773

Regina and District Bee Club
(306) 540-3111

Often complaints are resolved amicably between neighbours. It is recommended that each resident of Moose Jaw attempt to resolve their issues before contacting the Bylaw Department for assistance. Some issues are considered a civil matter between property owners. These issues may include trees on property lines, fence disputes and property line disputes.  The Bylaw Department is not able to respond to complaints that are considered to be a civil matter.

Bylaw Enforcement Officers are available Monday through Friday 8:30 am to 5:00 pm (excluding Statutory Holidays)

Is it actually the Bylaw Office you need?

Sometimes it's hard to know when to call Bylaw, the police or another City of Moose Jaw department when there is not an emergency. Please continue to use 911 for all emergencies such as medical, large fires (structures, car accidents, etc) and when criminal activity or a major crime has taken place.

Related Bylaws & Policies

Traffic Bylaw 5556

Beekeeping Policy 2020

Noise from Trains or Railway Operations

Residents living near or affected by railways operations, including noise from shunting, idling or prolonged blocked crossings, are invited to share their concerns with the Canadian Transportation Agency toll-free at 1-888-222-2592 or as the Bylaw Department does not investigate noise from trains or railway operations

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